Max.com/providers

You likely have a Max subscription included with your TV, internet, or mobile plan. You must connect your provider account to Max to start watching. This activates your access without a separate payment.

How to Connect Your Provider

1. Go to max.com/providers on your computer or phone.

2. Search for the name of your provider (like AT&T, Xfinity, or DirectTV).

3. Select your company from the list.

4. Enter the username and password you use for your provider account.

5. Create your Max account details if this is your first time signing in.

6. Select Start Streaming.

Frequently Asked Questions

Why is my provider not on the list? 

Your provider might not offer Max. Check your plan details. Sometimes only specific packages include the service. Contact your provider support to confirm eligibility.

What if I forgot my provider password? 

Go to your provider's website. Look for the forgot password link. Max cannot reset this password for you because it belongs to the other company.

Do I pay extra for this? 

Usually, no. If your plan includes Max, the cost is part of your bill. If you disconnect the service, you lose access to Max.

Can I switch providers later? 

Yes. You can link a different provider in your settings. Sign out of the current account and repeat the steps above with the new credentials.

Does this work on my TV? 

Yes. Once you create your Max account on the website, use that new email and password to sign in to the app on your TV.